The Manager’s Toolkit: A Practical Guide to Managing People at Work
The Manager’s Toolkit: A Practical Guide to Managing People at Work – Certificate
University of London – The Manager’s Toolkit
About this course
The goal of this course is to provide you with practical guidance on managing people at work. It doesn’t matter if you’re a first-time store manager or a mid-level manager in an office; the same skills apply to all jobs. During the course, you will become familiar with some of the theories of human resource management and then see how they apply in daily work life.
We hope that by the end of the course, you will be better equipped to select the right employee, motivate and evaluate your team, manage conflict in the workplace, and lead and make decisions on a day-to-day basis.
University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London’s only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.