Intercultural Communication and Conflict Resolution
Intercultural Communication and Conflict Resolution – Certificate
University of California, Irvine – Intercultural Communication and Conflict Resolution
About this course
Cross-cultural communication and conflict resolution are becoming an increasingly important area given the pace and volume of global transactions. The ease of global communication through technology, the abundance of cheaper transportation costs, and the frequency of cross-border talent by companies are driving millions of daily interactions between people of different cultures. Explore how you can further complicate the communication process by interacting with people of different cultures. Topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.
At the end of the course, you will be able to:
1. Explain the aspects of intercultural interaction that exacerbate the conflict.
2. Analyze the dynamics of intercultural interaction.
3. Plan strategies for success in intercultural communication.
University of California, Irvine
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.