Intercultural Communication and Conflict Resolution

Intercultural Communication and Conflict Resolution Certificate

University of California, Irvine – Intercultural Communication and Conflict Resolution

About this course

Cross-cultural communication and conflict resolution are becoming an increasingly important area given the pace and volume of global transactions. The ease of global communication through technology, the abundance of cheaper transportation costs, and the frequency of cross-border talent by companies are driving millions of daily interactions between people of different cultures. Explore how you can further complicate the communication process by interacting with people of different cultures. Topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.

At the end of the course, you will be able to:
1. Explain the aspects of intercultural interaction that exacerbate the conflict.
2. Analyze the dynamics of intercultural interaction.
3. Plan strategies for success in intercultural communication.

University of California, Irvine

Boris Kisov


Innovation, IT & Management

10+ years of initiating and delivering sustained results and effective change for companies across a wide range of industries including
innovation, enterprise software, digital marketing, start-ups, advertising technology, e-commerce and government.