Work experience Description
- PRINCE2. Project Management Certification
- Professional SCRUM Master. PSM I Certification
- Cloud Architect Professional – Oracle OCI
- Microsoft Certified Professional: AZURE Administrator
- Joined the list of TOP 1000 TECH LEADERS. ASI. 2018
- CCNA – Cisco Network Administration & Internet of Things (IoT) Certified
- Won «Deloitte 2014» Business Case Competition.
- Won «Win & Begin 2013» Business Case Competition. Individual merit certificate.
- 22 diplomas and laureates for winning IT competitions
- 5 publications in IT and telecom magazines: T-Comm, Chief engineer etc.
Technical University of Communication and Informatics:
PhD Studies – Telecommunications (Presidential Scholar)
Master’s Degree – Telecommunications (with Honors)
Certified Translator & Interpreter.
Training
7/2019
Agile Certified Professional ICAgile (ICP). Training and international certification.
7/2018
Business School "MBA NTI". Island 10-21. Intensive training program for TOP 1000 TECH Leaders.
4/2017 – 5/2017
Leadership in the organization. Personal and team. Institute of Open Education.
9/2016 – 12/2016
Internet of Things (IoT) CISCO Academy. National Research Nuclear University .
Boston, MA, USA 7/2012 – 8/2012
Project Management MET-MG415. Complete Project Management PMP Certification Training at Boston University. School of management.
Sydney, Australia 7/2008 – 9/2008
Business English course (pre-MBA).
10/2007 – 04/2008
Led market analysis and forecasting for major media and telco clients. This involved data analysis and reporting processes. Managed 8 specialists.
- Focused on understanding problems and being the domain expert to answer questions from the analytical team swiftly and decisively.
- Preparation of reports with analytical reports, proposals, presentations, and market analytics.
- Forecasting and planning of commercial indicators.
- Regularly interacted with the business-planning department.
- Maintenance of a company database in the CRM system.
- Maintained long-term relationships with customers.
List of the skills that I used in this project:
- Team Management and Leadership
- Client Relationship Management
- Market Analysis and Research
- Report Preparation and Presentation
- Proposal Development
- Commercial Forecasting and Planning
- Business Planning Collaboration
- CRM System Management
- Database Maintenance
- Market Trend Analysis
- Quantitative and Qualitative Data Analysis
- Problem-solving and Decision-making
- Domain Expertise in Telecommunication Services
- Effective Communication and Interpersonal Skills
- Time Management and Prioritization
- Coordinated and managed the work of a project team to ensure agreed outcomes are achieved.
- Define, negotiate, communicate, implement and monitor quality standards on all project deliverables.
- Facilitated meetings with key leaders and collaborated with project teams to ensure timely decision-making and effective communication between project stakeholders at all levels.
- International representative of RZPO Company. www.equipment7.com
Achievements:
- Successful negotiation of 8 agreements US$ 27M worth with the largest machine-building companies and factories during international trips to Spain, China, Taiwan, South Korea.
- Developed corporate and brand identity, and corporate printed products.
- Developed a corporate web portal.
- Awarded the Certificate of Commendation by the Minister of Education for implementing innovative ICT projects in 1783 educational institutions.
- Team control and management of the IT department to implement projects and support of IT infrastructure in 15 buildings. Recruitment and training of employees.
- Modernised and united the entire IT infrastructure.
- Organised planning for the preparation and implementation of new ICT projects.
- Methodologies used: Prince2, Kanban, Waterfall.
Achievements:
- Coordinated evaluation and selection of $1.4M worth of new equipment for the "IT Polygon" city project.
- Realization and coordination of significant innovative ICT projects "IT Polygon" and "PAK Education" with a total investment of $3M.
- Launched first in CIS online video conferencing in educational institutions in 2014 using WebRTC (real-time communications) technology.
- Collaborated in working groups on the implementation of innovative programs for the Department of Education.
- Implementation of end-to-end solutions CRM, ERP and Help Desk for education organizations.
SYSTEM NETWORK ADMINISTRATOR. 09/2003 – 08/2014
Engaged in the adoption of new IT technologies. Administration of 3 web servers (Windows Server and Linux). Configured and networked over 150 PCs. Implemented a distance learning system and 3 Internet portals.
Drove the technical strategy, product innovation, and scalable delivery of 50+ digital solutions across e-commerce, CRM, and online platforms. Oversaw end-to-end IT governance, agile product delivery, and team development, enabling business growth and digital expansion across global client portfolios.
Key Responsibilities & Strategic Impact
• Led Delivery of 53 Internet Projects across e-commerce, SaaS platforms, and social media ecosystems, increasing client engagement and digital service adoption.
• Attracted and retained 37 new international clients (Australia, USA, Eastern Europe) by aligning tech innovation with tailored business strategies and seamless execution.
• Built and led a high-performing team of 8 developers, designers, and SMM specialists; implemented a structured recruitment, onboarding, and training framework that reduced onboarding time by 30%.
• Drove 19% YoY growth in client engagement through technology upgrades, UX improvements, and cross-sell/upsell strategies embedded in platform designs.
• Improved revenue by 7% YoY through the introduction of loyalty programs and client-focused SEO/advertising automation.
• Orchestrated 100+ digital ad campaigns and SEO optimization efforts, resulting in a 35% increase in inbound traffic and 20% conversion rate improvement for top-tier clients.
Achievements:
• New product development: Launched and managed several startups. Commercialized the “Interactive TV” platform, scaling it from a startup into a profitable, standalone digital property later acquired and integrated into the national provider’s smart TV ecosystem.
Led digital transformation strategy, delivering innovative, cloud-based, and IoT-enabled technology solutions across smart city infrastructure, public sector innovation, and enterprise ERP/CRM platforms. Provided end-to-end leadership over architecture, development, and rollout, overseeing $4M+ in ICT programs and managing cross-functional teams of up to 35 specialists across engineering, DevOps, product, and delivery.
Key Responsibilities & Leadership Impact
• Directed Smart City Digital Programs: Architected and launched high-visibility urban innovation projects, including:
• A national electronic ticketing portal deployed on Azure Cloud (SaaS), later acquired by the country’s largest ticket agency.
• Interactive digital kiosks deployed city-wide for the FIFA World Cup, enhancing tourist engagement and driving city branding.
• Transformed Enterprise CRM & ERP Systems: Delivered full-cycle implementation of end-to-end enterprise systems, including Dynamics 365, Salesforce, SAP ERP, Oracle Cloud ERP, NetSuite, Sugar CRM, Zoho, and Zendesk, improving operational visibility and customer service for 1,000+ internal users.
• Led 12+ Complex Technical Projects Simultaneously: Oversaw cross-functional development and infrastructure teams across cloud, data, and DevOps tracks.
• Drove Agile & Lean Delivery Excellence: Executed and governed multi-methodology delivery using Agile, Scrum, Kanban, and Lean, ensuring programs were completed within 5% of planned budgets and aligned with compliance and quality benchmarks.
• Oversaw Governance, Risk & Quality: Standardized project health assessments, implemented risk mitigation frameworks, and delivered complex digital programs on time and within scope consistently across six years.
Tools: Microsoft Project, JIRA, Asana, Azure, AWS, Google Cloud, GitHub, Jenkins, Docker, Kubernetes, IBM Watson IoT, Salesforce Marketing Cloud, Power BI